Contact Us
Contact us
Thank you for shopping at XINMIAS. We are here to assist you with any questions, concerns, or feedback regarding your order, our products, or our services.
Please use the information below to get in touch with us:
Customer Service Email
servbox@xinmias.com
We aim to respond to all email inquiries within 24-48 hours on business days.
Customer Service Phone
+852 5204 4768
Please note that phone support is available during our listed business hours.
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (Hong Kong Time)
Closed on weekends and public holidays.
Please note: Our address is for correspondence only. This is not a physical retail store location; product returns should be arranged by contacting our customer service team first.
Why This GMC Compliant:
| Requirement | Status |
|---|---|
| Valid email address | ✅ servbox@xinmias.com |
| Valid phone number | ✅ +8525204768 |
| Business hours | ✅ Clearly listed (Mon–Fri, 9AM–6PM) |
| No prohibited terms | ✅ No false claims, no gambling, no prohibited content |
Let me know if you also need a Return/Refund Policy, Shipping Policy, or Privacy Policy matching the same store info.